Terms of use

Acceptance of the terms

By creating an account or using MeuCusco, you agree to these Terms of use and to our Privacy policy. If you disagree with any point, do not use the app.

What MeuCusco is

MeuCusco is an app to organize the care of your pets: registering your animals, recording vaccines, medications and baths, automatic reading of the vaccination record and reminders when something is due. The app does not replace the guidance of a veterinarian — dosages, vaccine intervals and treatments must always follow the recommendation of the professional who looks after your pet.

Your account

You are responsible for keeping your password safe and for the information you add. Use accurate information and keep your email up to date, since that is how we help you recover access to your account. Users under 18 must use the app with the permission of a parent or guardian.

Plans

Every new account starts with a 14-day trial of the Premium plan, which lets you add unlimited pets and use the automatic reading of the vaccination record. When the trial ends, the account moves to the Free plan, which allows 1 pet and does not include automatic reading. No data is deleted in this change: the pets and care items already added remain available; you just cannot add new pets beyond the limit. The Premium subscription is not available yet; when it is, it will be purchased through your phone's app store, with the price and conditions shown before purchase.

Photos and content you add

You should only add photos and information you have the right to use. The content remains yours: we use it only to show it back to you in the app and, in the case of the vaccination record photo, to read the vaccines when you ask.

Automatic reading of the vaccination record

On the Premium plan, you can take or choose a photo of your pet's vaccination record, and the app uses artificial intelligence to identify the vaccines, the dates they were given and the next boosters. The reading can be wrong, especially with handwritten notes or blurry photos. That is why the app shows you the result to check and correct, and nothing is saved without your confirmation. The data you confirm is your responsibility and does not replace the original record or your veterinarian's guidance. We may limit the number of readings per period to prevent abuse.

Permitted use

You may not use MeuCusco for illegal purposes, try to access other people's accounts or data, overload or interfere with the service, or add content that is offensive or violates the rights of others.

Reminders and notifications

Reminders are scheduled on your phone and depend on it (notification permission, battery saving, the device being on). We do not guarantee that every reminder will be delivered on time, so do not use the app as your only way of keeping track of important treatments.

Your data

How we handle your personal data is described in the Privacy policy. You can download your data in Profile > Privacy & security > Download my data, and delete your account in Profile > Delete my account, at any time.

Service availability

We work to keep MeuCusco always available, but the service may go through instability, maintenance or changes to its features. The app is provided as is, and we are not liable for losses resulting from temporary unavailability.

Termination

You can close your account whenever you want, in the app itself. We may suspend or close accounts that violate these terms.

Changes to the terms

These terms may be updated. When there are relevant changes, we will let you know in the app. Continuing to use MeuCusco after the update means you agree to the new version.

Governing law and contact

These terms are governed by the laws of Brazil. Questions or requests can be sent through the app, in Profile > Help & support > Send feedback.